Sales Policy


The Legal Conditions of Contract include the following clauses in conjunction with the Legal Conditions of Shipping, Cancellation, Return and Refund (hereinafter, the "Conditions of Sale") that govern the sales operations carried out in the online store contained in the domain (hereinafter, the "Online Store").

The purchase of any of the products offered in the Online Store implies acceptance, without reservations of any kind, as USER-CLIENT of the Conditions of Use and Sale.


In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the identification data of the commercial company that owns the Online Store is set out below.


Tax Identification Number: B09849969

Address:Carrer de Rosello 276 Barcelona Spain


ANCIENT THERAPY EUROPE S.L. (hereinafter, ANCIENT THERAPY) sells and distributes the products offered in the Online Store.
Our Online Store offers a wide selection of products that can be shipped internationally, excluding certain very specific countries due to legal restrictions. In any case, it is always ADVISABLE to check the restrictions of the country of destination before making each purchase.
The products offered in the Online Store are aimed at final consumers under the terms and conditions provided by the Retail Trade Law.
In this sense, any purchase request, outside the parameters of an average consumer and/or massive requests for orders from the same buyer and/or recipient may not be attended.

To browse the Web, it is neither necessary nor advisable to register as a USER-CLIENT, having free access to information regarding the products offered. However, to buy any product it will be necessary to previously create a USER-CLIENT account.
The USER who wishes to create a USER-CLIENT account is obliged to: (i) Comply with the requirement of being of legal age; (ii) Provide truthful information about the data requested in the registration form, and keep it updated; (iii) Provide a valid address to enable the delivery of orders within the usual hours of delivery of goods -in case of breach of this obligation by the USER-CLIENT, ANCIENT THERAPY will not have any responsibility for the delay or impossibility of delivery Of the order-; (iv) Diligently save the access data to the USER-CLIENT account ("email" and "password"), assuming responsibility for damages that may arise from improper use thereof and (v) Not use false identities, or supplant the identity of another USER-CLIENT through the use of their access data.


By virtue of the provisions of article 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, we inform you of how a purchase is processed.
You simply have to add the product you want to the order by clicking on the “add to cart” button.
You can continue buying other items that will be added to the order or process the order with the product already included by pressing the "proceed to checkout" button.
A screen will ask for your email and password if you are a new customer. If you are already a USER-CLIENT, you will only have to enter said data.
The e-mail and password data accepted after the registration process will be used for subsequent transactions carried out in the Online Store.
Your personal data will be registered in your USER-CLIENT file (see our Privacy Policy), so it will not be necessary to fill them out again in subsequent purchases.
Once the payment has been verified, by any of the methods included in clause 6 (“Payment methods”) and within a period not exceeding 24 hours, a confirmation of the acceptance of the order will be sent to you by e-mail and The product will be shipped as soon as possible.
If it is detected that there has been an error in the introduction of the price of an item, after receiving an order, we will contact the USER-CLIENT as soon as possible to inform them of the incident and offer them the option of cancellation or maintenance. of the order in the correct conditions.

Information about the contract file.
The purchase contract will not be archived in any medium, notwithstanding that the Conditions of Sale that comprise it are fully accessible on the Web.

Detection and solution of errors in data entry.
In case of error in the introduction of data in the registration form as USER-CLIENT, you have the possibility to subsequently modify the information, entering your account and editing the different sections.
In case of error in the selection of a product or in any other data provided during the purchase process, you can select the wrong product from the basket and delete it.

For any other issue that cannot be resolved through the above mechanisms, you may contact ANCIENT THERAPY in accordance with the contact details.

In the event that the purchased product is not available or a delivery delay greater than the legal maximum is expected, ANCIENT THERAPY will inform the USER-CLIENT of said circumstance and the estimated delivery time.

The prices published in our Online Store include VAT.
Shipping costs are not included in the price and will be shown to you before finalizing your purchase.
Tariffs and customs fees will always be borne by the USER-CLIENT.

The payment methods accepted to buy in the Online Store are:
A. Online payment through the payment gateway of the Online Store.
B. Bank Transfer.

ANCIENT THERAPY accepts changes and returns within 14 days of receipt of the product, provided that they are in the original packaging and have not been opened or used.
Read the Shipping and Return Policy.


The warranty period depends on each product and manufacturer.
In those cases that justify the application of the guarantee, the repair, replacement of the item, discount or refund will be chosen, in the legally established terms.


Without prejudice to the obligation of ANCIENT THERAPY to ensure at all times that the graphic and text information of each product (image, description of its main characteristics, price, etc.) published in the Online Store faithfully corresponds to it, proceeding immediately to correct any typographical or correspondence error that is detected, ANCIENT THERAPY is not responsible, directly or indirectly, for any of the information, content, statements and expressions contained in the products marketed in the Online Store, as well as the obligations of presentation and labeling of said products, this responsibility falling at all times on the publishers, manufacturers or suppliers of said products. The USER-CLIENT understands that ANCIENT THERAPY is a mere intermediary between him and said manufacturer or distributor.

ANCIENT THERAPY is not responsible in any case that the USER-CLIENT uses the Online Store in a manner contrary to law, morality and public order.


Web Links:
To make links to the Web, the express written authorization of ANCIENT THERAPY will be necessary. Those third parties who intend to include in a website (hereinafter, "Linking Site") a link that directs to the Web must necessarily obtain the prior, express and written consent of ANCIENT THERAPY.
In no case does the link mean that ANCIENT THERAPY endorses, promotes, guarantees, supervises and/or recommends the content and/or services of the Linking Site or that it is responsible for its content.
The Linking Site must comply with current legislation and may not, in any case, host content, its own or that of third parties, that: (i) is illegal, harmful, violent, racist, demeaning, etc.; and/or (ii) are inappropriate or irrelevant in relation to the activity of ANCIENT THERAPY.
In the event of non-compliance with any of the terms referred to above, ANCIENT THERAPY will proceed, immediately, to revoke the consent granted to the Linking Site, who must delete the link.

B. Links to other websites:
Different links may be included on the Web that allow the user to access other websites (hereinafter, "Linked Sites").
In the event that links or hyperlinks to other Internet sites are available on the Web, ANCIENT THERAPY will not exercise any type of control over said sites and content.
In no case ANCIENT THERAPY will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites.
Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
Connections and links to third-party sites or web pages have been established solely as a utility for the USER. ANCIENT THERAPY is not, in any case, responsible for them or their content.
ANCIENT THERAPY neither assumes nor